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Contact Us - Get Support for MIUI File Recovery

Have questions about decrypting .lsa or .lsav files from your Xiaomi, Redmi, or POCO device? Our dedicated support team is here to help you recover your Secret Album photos and videos.

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Frequently Asked Questions

Quick answers to common questions about MIUI Secret Album file recovery.

Common Issues & Troubleshooting

Having trouble finding or recovering your MIUI Secret Album files? Start here.

Locating Secret Album Files

On your Xiaomi, Redmi, or POCO device, Secret Album files are stored in a hidden folder. Use any file manager to navigate to:

miui/gallery/cloud/secretAlbum/

Enable "Show hidden files" in your file manager settings if the folder is not visible.

Identifying .lsa and .lsav Files

Secret Album files use MD5 hash-based names instead of original filenames. Images use the .lsa extension and videos use .lsav:

3e751332435bfad27569ca4efed1b602.lsaa1b2c3d4e5f6a7b8c9d0e1f2a3b4c5d6.lsav

File Naming Troubleshooting

Encrypted file names are 32-character hexadecimal hashes (e.g., 3e751332435bfad27569ca4efed1b602). Here's what to know:

  • Don't rename files before uploading - the original hash name is needed for decryption
  • Both .lsa (image) and .lsav (video) formats are supported
  • Files without extensions can be renamed by adding .lsa or .lsav to test

Ready to Recover Your Files?

Start decrypting your MIUI Secret Album .lsa and .lsav files now. Fast, secure, and easy to use.