Contact Us - Get Support for MIUI File Recovery

Secret Album files are stored in the miui/gallery/cloud/secretAlbum folder on your device. Use a file manager app (like Files by Google or ES File Explorer) to navigate to Internal Storage > miui > gallery > cloud > secretAlbum. If you recently updated MIUI or reset your phone, the files may have moved. Try searching your device for files ending in .lsa or .lsav.

LSA Decrypt supports file recovery from MIUI 12, MIUI 13, MIUI 14, and HyperOS. This covers all Xiaomi, Redmi, and POCO devices running these MIUI versions. The Secret Album encryption format (.lsa for images, .lsav for videos) is consistent across these versions, ensuring reliable decryption regardless of your specific MIUI build.

Absolutely. Your privacy is our top priority. All files are processed on secure servers with end-to-end encryption. Uploaded files are automatically deleted after processing is complete. We never store, share, or access your personal photos and videos. Our service is designed to be completely private and secure.

Most files are decrypted and ready for download within seconds. Image files (.lsa) are typically processed in under 5 seconds. Video files (.lsav) may take slightly longer depending on file size, but usually complete within 30 seconds. For bulk uploads, processing time scales linearly with the number of files.

If decryption fails, first verify that the file has a .lsa or .lsav extension and originates from the MIUI Gallery Secret Album folder. Corrupted or partially downloaded files cannot be recovered. If you believe the file is valid and decryption still fails, contact our support team with details about your device model and MIUI version - we'll investigate.

LSA Decrypt works with encrypted files from any Xiaomi, Redmi, or POCO smartphone that uses the MIUI Gallery Secret Album feature. This includes popular models like Xiaomi 13, Redmi Note 12, POCO F5, and hundreds more. As long as the files have the .lsa or .lsav format, they can be decrypted.

No installation required. LSA Decrypt is a fully web-based service. Simply upload your encrypted .lsa or .lsav files through your browser and download the recovered photos and videos. It works on any device with a modern web browser - desktop, laptop, tablet, or smartphone.

We offer flexible pricing options to suit your needs. You can try the service with a free preview to verify your files can be recovered, then choose a pay-as-you-go plan or a monthly subscription for unlimited decryptions. Visit our pricing page for current rates and available packages.